MEDIATION SERVICES

Pacific Path Institute mediators can travel to any location to help resolve the following types of conflicts :

• Conflict between colleagues;
• Conflict between a manager and an employee;
• Conflict between two members of a family;
• Conflict between friends;
• Conflict between neighbors;
• Etc.

 THE PROCESS

Intake
Are you experiencing a conflict? Contact us and we can evaluate together your needs and the possibility of social mediation as a solution.

Case Development
Case development can be done in person or by telephone.

The mediator communicates with each party involved in order to evaluate the situation and nature of the conflict.

In brief, case development allows us to :

• Understand the point of view of each party;
• Evaluate the possiblity of a mediation;
• Explain the mediation process;
• Answer questions;

 If the parties agree to participate in a mediation, a date will be set.

Mediation

In order to make the mediation more effective, we work with the co-mediation model.  This means that two mediators will be present during the process and will work together to offer each party the opportunity to express themselves in a respectful manner.  It is necessary to allow a minimum of two to three hours for a mediation.  Often, one meeting is enough.  However, sometimes subsequent meetings are necessary.  At the end of most mediations, an agreement will be reached between the parties.

Follow up

We will follow up with the parties in person or by telephone one month after the last meeting to ascertain the effectiveness of the agreement and any other changes in the situation.