TRAININGS

1- Conflict Management and Harassment Prevention in the Workplace(5h)

This training addresses violence prevention in the workplace by learning how to manage conflict more effectively.

Training will be given on-site.

Content of Trainings :

Conflict and its components;
Trajectory of a conflict, types of conflicts and the different reactions they may provoke;
Scenarios of workplace violence and their consequences;
Creating solutions.

2- Conflict Resolution and Mediation for Managers (5h)

This training is geared towards managers who want to know how to intervene more effectively in conflicts between employees.

Trainings given on-site or at the Pacific Path Institute.

Content of Training :

Conflict and the managers role;
Conflict resolution skills;
When and how to intervene in a conflict between employees
Mediation

3- Social Mediation Training (10h in 2 days)

This training is geared towards human resources professionals, social services employees, and
individuals who have knowledge of human relations and who practice mediation in their workplace.

Content of Training :

Social mediation approach;
Communication skills;
Phases and steps in the mediation process;
Mediation practice.

4- Pacific workshops (2h)

These workshops are for any individuals, groups or organizations and are adapted to your needs

Themes Covered :

Conflict and its components;
Communication
Anger management
Conflict resolution